中德高水平医院管理会议

5月20日下午中德高水平医院管理会议在遵义医科大学附属医院盛大开幕。非常感谢余昌胤院长和魏在荣副院长对此次会议的大力支持和团队的积极参与。遵义医科大学附属医院是黔北地区最大的三级甲等医院，历史悠久，该院脊柱外科在敖主任的积极帮助与支持下卢子墨医生今年将到德国攻读两年临床医学MD博士，余院长曾到德国柏林学习一年，深受德国现代医学深远影响，魏在荣副院长也是著名整形外科专家。

On May 20, the Sino-German Video Conference on High-level Hospital Management was grandly held at the Affiliated Hospital of Zunyi Medical University. We deeply appreciate the great support from the President Yu Changyin, the Vice President Wei Zairong and the attendance of the team. The Affiliated Hospital of Zunyi Medical University is the largest Grade 3 Class A hospital in the northern Guizhou with a long history. With the huge support from Dr. Ao, the Director of Spine Surgery, doctor Lu Zimo is going to pursue his MD degree in Germany for the coming two years. President Yu had been a visiting fellow in Berlin for one year and is therefore influenced a lot by German concepts. The Vice President Wei Zairong is also a renowned plastic surgeon.

德国Schön Klinik医院集团创始院长Mayer教授分享了《如何高效有序地运营一家医院－德国经验》。

Prof. Michael Mayer, the Founding Medical Director of Schön Klinik Munich Harlaching, delivered a lectured titled How to run a well - organized hospital efficiently - German (personal) perspective.

Mayer教授指出，对于一家医院来说，成功的关键因素有以下五点：建设优秀的基础设施，提供卓越的医疗服务，制定国际化高规格质量标准，建立高效的流程管理体系以及增强国际竞争力。而高效的流程管理中最重要的一环为打造企业文化，企业文化指的是决定一家医院员工与管理层之间协作和配合度的信念和行为。

Prof. Mayer pointed out that, for a hospital, the keys to success consist of five aspects - excellent infrastructure, ‘premium medicine’, high international quality standards, process management and achieve international competitiveness. An essential part of process management is to create a corporate culture, which refers to the beliefs and behaviors that determine how a company’s employees and management interact.

企业文化的基石在于领导层，一家医院的成功需要领导层做到目的明确，包容职工，用自身影响力引导职工，在院内培养团队协作精神。Mayer教授谈到，要打造企业文化，首先要为医院设立发展的愿景，制定工作理念，让全院职工为了共同的目标一致行动，互相信任。加强沟通是建立信任的唯一途径，医院可通过各种形式的会议和活动与员工进行公开透明的对话，让员工及时了解医院发展的现状以及近期规划。

The fundamentals of leadership are very important to creating a good corporate culture. The leadership of hospital management should be purposeful, inclusive, and lead the employees with influence as well as foster collaboration. To achieve this, a vision should be created that everyone shares. Then a work- philosophy should be defined. Everyone should act in concert and create trust. Communications create trust. Multiple forms of events and activities can be held internally and interdepartmentally for public and transparent communications, which enable the employees to know the current situation and plans in due time.

会议最后教授总结：团队协作的工作理念是高效的流程管理的保证，医院的成功取决于团队的建设及职工对医院的认同感和归属感。

At the end of the lecture, Prof. Mayer summarized that cooperative work-philosophy guarantees excellent process management and that team building and corporate identity determine a hospital’s success.

最后中德两国三位院长积极互动讨论了医院管理的一些关键问题。让此次大会完美收官。

The discussion was held and participated together by the three Hospital Presidents from both China and Germany, giving a perfect closure for the meeting.